Tony Vargas is the Global Head of Workplace at sprinklr, a New York-based technology firm that is growing across the globe. Tony is making great strides in creating an environment for the company’s distributed workplace to feel engaged and connected, as well as experience work in a brand new mode guided by the limitations imposed by COVID-19. He doesn’t think the office will ever be the same again, and work performed there will likely be only purposeful and driven by a need to gather together physically a few times a week. 

That implies that pre-COVID office utilization is an outdated model, and measuring employee efficacy needs a reinvented scale, as well.